1. How often should I have my carpet cleaned?
It depends greatly on your particular situation. Those with
children, pets, or large families will need more frequent
cleanings. Some carpet manufacturers in fact require
carpet cleaning every 12-18 months to keep the warranty
in effect. Commercial cleaning often needs to be set up on
a regular maintenance program in order to properly maintain it.
2. How long will it take for my carpet to dry?
2-12 hours depending on the type of fiber and the degree of soiling. The average time
is 6 hours.
3. How long does it take to clean my carpet?
The amount of time it will take depends on many factors such as the amount of
furniture to be moved and the amount of stains and soil in the carpet. On average, it
takes 30-45 minutes to clean a room.
4. Can I walk on the carpet while it is damp?
It would be best to stay off damp carpet to avoid tracking soil and allow the carpet to
dry in it’s up position.. Be careful when stepping off the damp carpet onto tile or
hardwood floors, you could slip.
5. After you clean my carpets, will they re-soil quicker?
With our state-of-the-art truck mounted cleaning units, we completely rinse out all
residue left behind by companies using outdated methods or do it yourself cleaning
units.
6. Can you guarantee that you will remove all of my stains?
In a word, no. We can guarantee that you will receive the most thorough and
professional cleaning available, anywhere. Our equipment and extensive training allows
us to remove almost any stain. However, there are instances when a spot may indeed
be permanent. But we will usually be able to identify these problems prior to cleaning.
Which method cleans best?
Dry Foam:
The carpet cleaner applies shampoo to your carpet, allows it to dry, and
then, without rinsing, sucks the dried shampoo into a vacuum. Can you imagine
applying shampoo to your hair, allowing it to dry and then removing the shampoo
from your head with a vacuum? This method leaves dirty residue in your carpet, which
is one reason dry foam is not too effective.
Bonnet cleaning (so-called dry cleaning): This method is similar to dry foam except that
the company sets a large cotton bonnet on your carpet and with a floor polishing buffer
machine on top 'buffs' the carpet. The rotating motion causes the bonnet to absorb dirt
from your carpet. This method is also called bonnet cleaning. Bonnet cleaning is like
trying to use a large wet towel or mop to rub the dirt out of your carpet. It's not very
effective.
Dry, absorbent powder: The dry-compound method spreads a moist, absorbent
powder through the carpet. The powder is allowed to dry and then sucked in to a
vacuum. This method leaves dry sponge particles at the base of the carpet yarn. And
because the carpet is not rinsed, this method is not very effective.
Truck-Mounted Hot Water Extraction:
This is the best of the best. This is a fancy way of saying that hot
water cleaning solution under high pressure is forced into your
carpet and then sucked out of your carpet.
In a recent Technical Bulletin, Shaw Industries, the world's largest
carpet manufacturer, "recommends the hot water extraction
system, which research indicates provides the best capability for cleaning".
Shaw's Technical Bulletin states: "Cleaning can be done from a truck mounted unit
outside the facility with only the hose and wand brought inside, or where a truck
mounted unit cannot reach (such as a high rise), by a portable, self-contained system
brought into the facility."
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